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The Lobby - Pinnacle Hotel at the Pier, North Vancouver, BC
Award-winning

The Lobby - Pinnacle Hotel at the Pier

4.2
4.2
1189 Reviews
CAN$31 to CAN$50
Continental
Top tags:
Tucked inside the Pinnacle Hotel at the Pier, our local lounge is situated in the heart of Lower Lonsdale’s Shipyards District in North Vancouver. Offering a modern flare to West Coast favourites, we're inspired by BC’s natural abundance of seafood and fresh, sustainable ingredients. From daily breakfasts and weekend brunches to casually elegant business lunches and signature dinners, you can enjoy personalized service and relaxed West Coast dining. Did you know we also have private dining space? From a creative cocktail party to a professional business lunch, our private dining rooms are perfect for every occasion imagined. Accommodates up to 40 people and includes use of a wall mounted TV and WIFI perfect for presentations or displaying a photo gallery. For events and private dining bookings, lobbyrestaurant@pinnacleatthepier.com.

Make a booking

2 people
19:00
Booked 8 times today

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$31 to CAN$50
  • Cuisines
    Continental, Regional American (Northwest), Bar / Lounge / Bottle Service
  • Hours of Operation
    Daily 06:30–23:00
  • Phone number
    (604) 973-8000
  • Website
    http://lobbyrestaurant.ca/
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    Skyler Hannah
  • Catering
    Our Executive Chef and catering team can customize a menu to fit your budget and dietary needs.
  • Private party facilities
    From creative hand crafted cocktail parties to a professional business lunch, our private dining room is perfect for intimate dining and exclusive celebrations. This private space accommodates up to 40 people and includes floor to ceiling windows with blackout drapes, a private entrance & exit and audio visual upon request.
  • Private party contact
    info@pinnacleatthpier.com : (604) 973-8006
  • Location
    138 Victory Ship Way, North Vancouver, BC V7L 0B1
  • Award-winning
    1. MICHELIN Plate 2022
  • Area
    North Vancouver
  • Cross Street
    Lonsdale/Esplanade
  • Parking Details
    There is ample street parking and several private lots in the area.
  • Public Transit
    Lonsdale Quay Transit Loop & Sea Bus Terminal are steps away from The Lobby Restaurant + Bar, located in the Pinnacle Hotel at the Pier.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 1,189 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4Food
  • 4.3Service
  • 3.8Ambience
  • 4Value

Noise • Moderate

1,189 Reviews

  1. CraigY

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Our family has been coming to this restaurant as the “go to” place for special occasions for years. There was only a set Mothers Day menu available on this day. This was not stated on the website at the time I made the reservation. It was also the 19th birthday of a member of our family, who was not able to get at least one item they routinely enjoy, which was a disappointment. The food was very good - but did not arrive as hot as at least one family member wanted it. The chocolate mousse dome, however, was a fantastic dessert. Service was good - we had a very friendly server. But it seemed to take longer than normal to get our main course and dessert. Could have been due to Mothers Day crowds. The family will, undoubtedly, come back to this restaurant. But we will probably avoid days like Valentines Day and Mothers Day.

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  2. TraceyE

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Everything was great. My elderly parents had trouble hearing as it was quite noisy. But all in all a great place
    The Lobby - Pinnacle Hotel at the PierResponded 6 days ago
    Thank you for your review Tracey! We're delighted to hear that you had a great experience overall. We apologize for the noise that affected your elderly parents' comfort. Your feedback is valuable to us, and we'll work on improving the noise levels to ensure a more pleasant dining experience for everyone. We look forward to welcoming you back soon!

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  3. BillB

    Vancouver

    5 reviews

    3.0

    5 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Went for Mother’s Day brunch and unfortunately the service and food was just ok. Food took a long time to show up and they messed up the GF and DF order and it had to be redone. Even had to ask several times to get toast for a couple of our orders. It was disappointing as we have had great meals at this restaurant in the past.
    The Lobby - Pinnacle Hotel at the PierResponded 6 days ago
    Hi Bill, Thank you for your feedback. We're sorry to hear that your Mother's Day brunch did not meet your expectations, especially with the delays and mix-up on your order. We appreciate your patience and apologize for the inconvenience. Your comments will help us improve, and we hope to provide you with the great experience you've had with us in the past. If you'd like to discuss further, please call us at 604.973.8000. Best regards, Lobby Restaurant Management

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  4. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on 3 May 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3
    We had an excellent server, Jin. She recommended the Stuffed chicken breast. It was delicious. We were very happy with the service and our meal.
    The Lobby - Pinnacle Hotel at the PierResponded on 7 May 2024
    Thank you so much for your review, it truly means a lot to us. We are thrilled you had a great experience with Ji looking after you and that you enjoyed our stuffed chicken. We look forward to welcoming you back! - Lobby Management Team

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  5. Rita

    Vancouver

    36 reviews

    vip
    5.0

    36 reviews

    Dined on 29 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Superior service and food! Prime Rib dinner on Sunday’s so delicious 😋
    The Lobby - Pinnacle Hotel at the PierResponded on 2 May 2024
    Thank you for sharing your experience, Rita. Your kind words about our service and delicious Prime Rib really mean a lot to us. We can't wait to welcome you back for more! - Lobby Management Team

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  6. JoanneP

    Vancouver

    2 reviews

    3.0

    2 reviews

    Dined on 22 April 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2
    Service was good - food was average. We will not be back.
    The Lobby - Pinnacle Hotel at the PierResponded on 23 April 2024
    Thank you for your review, Joanne. We're glad to hear that you enjoyed our level of service. However, we are deeply sorry that our food fell short this time. Your feedback is valuable, and we'll use it to improve and ensure a consistently great experience for our guests; please let us know where we failed to meet expectations so that we can do better in the future. - Lobby Management Team

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  7. Skeiter

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on 21 April 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Our server was very helpful and quick to respond when we indicated we had a question or needed something. She was also very helpful when it came time to pay as our Groupon app was not cooperating at the time and she was able to take care of it. Food is always good here, we've been a few times and we like that it's consistent. A bit loud but I guess that's because it's so popular. More an observation than a complaint as I can't help but wish it was just a bit quieter, especially on a Sun morning.
    The Lobby - Pinnacle Hotel at the PierResponded on 23 April 2024
    Thank you for your review! We're thrilled you received great care and help from your server and that you enjoy our food. Your positive feedback means a lot to us. We are looking into ways we can reduce the sound reverberations during our peak dining times to help lessen the noise, and we hope to have a solution soon. We look forward to many more visits from you! - Lobby Management Team

    Is this helpful?

  8. BEARLOVER

    Vancouver

    19 reviews

    4.0

    19 reviews

    Dined on 15 April 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3
    The waiter that served us was very professional and attentive but the main entree was so so. Otherwise everything else was good.
    The Lobby - Pinnacle Hotel at the PierResponded on 15 April 2024
    Thank you for your review. We're delighted to hear that you found our waiter professional and attentive during your visit. However, we apologize that the main entree fell short of expectations this time. Your feedback is valuable, and we'll use it to improve and ensure a consistently great experience for our guests. If you have further feedback or would like to discuss your experience, please call us at (604) 973-8000.

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  9. Patricia

    Vancouver

    15 reviews

    5.0

    15 reviews

    Dined on 12 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our server was wonderful. Food was hot and good.
    The Lobby - Pinnacle Hotel at the PierResponded on 14 April 2024
    Thank you for your 5 star review Patricia. We look forward to welcoming you back soon! -Lobby Management Team

    Is this helpful?

  10. OpenTable Diner

    Vancouver

    5 reviews

    5.0

    5 reviews

    Dined on 25 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our server, Michael, very good. Sunday prime rib special excellent. Desserts soso.
    The Lobby - Pinnacle Hotel at the PierResponded on 26 March 2024
    Thank you for joining us for our Prime Rib special. We're thrilled to hear you were well looked after by Michael. Please do not hesitate to send a private message to let us know where you feel we could improve our dessert offerings. Lobby Management Team

    Is this helpful?

FAQs

You can order delivery directly from The Lobby - Pinnacle Hotel at the Pier using the Order Online button. The Lobby - Pinnacle Hotel at the Pier also offers delivery in partnership with Skip The Dishes. The Lobby - Pinnacle Hotel at the Pier also offers takeout which you can order by calling the restaurant at (604) 973-8000.

The Lobby - Pinnacle Hotel at the Pier is rated 4.2 stars by 1189 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 8 times today

Order delivery or takeout

Google Map for The Lobby - Pinnacle Hotel at the Pier

138 Victory Ship Way, North Vancouver, BC V7L 0B1

Dining areas

Additional information

  • Award-winning
    1. MICHELIN Plate 2022
  • Cross Street
    Lonsdale/Esplanade
  • Area
    North Vancouver
  • Hours of Operation
    Daily 06:30–23:00
  • Price
    CAN$31 to CAN$50
  • Cuisines
    Continental, Regional American (Northwest), Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    There is ample street parking and several private lots in the area.
  • Public Transit
    Lonsdale Quay Transit Loop & Sea Bus Terminal are steps away from The Lobby Restaurant + Bar, located in the Pinnacle Hotel at the Pier.
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Skyler Hannah
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://lobbyrestaurant.ca/
  • Phone number
    (604) 973-8000
  • Catering
    Our Executive Chef and catering team can customize a menu to fit your budget and dietary needs.
  • Private party facilities
    From creative hand crafted cocktail parties to a professional business lunch, our private dining room is perfect for intimate dining and exclusive celebrations. This private space accommodates up to 40 people and includes floor to ceiling windows with blackout drapes, a private entrance & exit and audio visual upon request.
  • Private party contact
    info@pinnacleatthpier.com : (604) 973-8006
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