Y est allé·e le il y a 3 jours
- Global 2
- Plats 4
- Service 1
- Atmosphère 5
The food was delicious. The ambience was so beautiful. But unfortunately, our waitress’ service towards us changed the dynamic of our experience.
We made sure to mention that I was pregnant in the Reservation Notes. And we also mentioned it again upon arrival.
I asked the waitress if it was possible to ask the chefs to make my entrees well-done for me. To which she said, “No they can’t do that. But I’ll ask for you. But it’s not normal to ask that here.”
We were a bit taken back but we have no issue going to a different restaurant that can serve well-done food. But we stayed bc she came back and told us that the chefs could make the food well-done for me.
And she proceeded to make the whole dining experience very uncomfortable. As to continually remind me about my, “overly cooked food” and how she “would never order it like that” bc “why would anyone order like this.”
My husband ordered sushi rolls. And I ordered their deep-fried snow crab roll, the Snow White Roll, fully-cooked.
Upon food arrival, she placed my husband’s entrees down by their name, “Here is your New York Strip Roll and your Red Fantasy Roll.”
But for me, she placed my entree down and said, “And here’s your very very overly cooked food.”
I completely understand that I may have become a bit sensitive at this moment of the meal, and I understand she may have been trying to make a joke. But it made me incredibly self-conscious.
Unfortunately, my husband is also a very atmospheric diner. Which means that even though the food was delicious, the vibe of the service towards me was what ended up changing his mind of the restaurant.
Again, our issue was never about the food. The food was wonderful. And we understand nigiri, obviously, isn't meant to be cooked. We want to clarify that our issue was with how our waitress interacted with us.