Gino D'Acampo Liverpool

4.2

289 avis

25 £ ou moins

Italienne Moderne

Étiquettes principales :

Adapté aux occasions spéciales
Idéal pour les groupes
Parfait pour siroter des cocktails créatifs

I’m so excited to announce the third restaurant in partnership with hotel giant Melia, is Gino D’Acampo Old Hall Street.

It’s a beautiful modern open plan restaurant with floor to ceiling windows overlooking Old Hall Street. Talking of skylines, you have to visit Sky Bar 360 on the top floor, it’s a huge contemporary terrace which has unrivalled views over Liverpool and the River Mersey, I can’t wait for you to see it.

Serving real Italian food as it should be, the menu really does have something for everyone. Check out my new lounge bar as well, it serves one of the biggest selections of Prosecco, sparkling wine and Franciacorta in the UK, with over 30 varieties for you to choose from. Pop by for a drink after work or enjoy one or two while you dine, the choice is yours.

Buon Appetito.

Effectuer une réservation

Nombre de personnes

2 personnes

DateHeure

20 mai 2024

19:00

Réservé 20 fois aujourd'hui

Des expériences sont disponibles.

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
25 £ ou moins
Cuisine(s)
Italienne Moderne
Heures d'ouverture
Quotidiennement 07:00–22:00
Numéro de téléphone
0151 832 4517
Site internet
https://ginodacampohotelsandleisure.com/our-restaurants/old-hall-street-liverpool/
Code vestimentaire
Tenue d'affaires décontractée

Endroit
Old Hall Street, L3 Liverpool, Merseyside
Quartier
Liverpool
Infos de stationnement
Aucun
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Avec vue, Bar/salon, Fin de soirée, Table de Chef

Carte-cadeau

Envoyez une carte-cadeau par e-mail ou imprimez-la pour l’offrir en personne.

Envoyer une carte-cadeau

Expériences

Two Course Lunch, including drink for £25
25,00 £GB par personne
Prépayé
Plusieurs dates disponibles
Enjoy a hearty Italian Lunch in Liverpool's Commercial District. Two Courses, including a Prosecco, Aperol Spritz OR Bottle Peroni Beer for £25 Available Monday - Friday, 12noon until 4pm.
Gino's Sunday Roast Experience
19,50 £GB par personne
Prépayé
Plusieurs dates disponibles
What is more relaxing than a Sunday Roast? Indulge in Gino's Sunday Roast for just £19.50 including a drink and dessert. Experience our lovely restaurant on the most relaxing day of the week.
Celebrate Father's Day at Gino D'Acampo
Seulement 16 juin 2024
Raise a toast to the fathers who bring so much joy and strength to our lives. Join us at Gino D'Acampo Restaurant and let us create an unforgettable experience for this special day. Dine from our exquisite à la carte menu, designed to delight all tastes and dietary needs. From classic Italian favourites, to innovative dishes, as well as Sunday Roasts and delectable vegetarian options- we ensure every guest enjoys a memorable meal. **All Father's Dining Receive a Complimentary Drink, from the following**: Aperol Spritz Glass of Prosecco Glass of house wine (175ml) Bottle of Peroni (Gluten Free available) Buon Appetito!

Avis de 289 clients

Évaluation globale (notes et avis)

Seuls les clients qui ont déjà visité ce restaurant peuvent soumettre des avis avec des notes

4.2

4,2 d'après les évaluations récentes

4,3Plats
4,2Service
4,3Atmosphère
4Rapport qualité-prix

Bruit • Dynamique

Apprécié pour

Liverpool/Merseyside
Adapté aux repas d'affaires
Liverpool/Merseyside
Adapté aux repas d'affaires
Liverpool/Merseyside
Délicieux et bons pour les enfants
Liverpool/Merseyside
Parfait pour siroter des cocktails créatifs
Liverpool/Merseyside
Les plus réservés
Liverpool
Adapté aux repas d'affaires
Liverpool
Adapté aux repas d'affaires
Liverpool
Délicieux et bons pour les enfants
Liverpool
Parfait pour siroter des cocktails créatifs
Liverpool
Adapté aux occasions spéciales
Liverpool
Les plus réservés

289 avis

OT
OpenTable Diner
Liverpool
1 avis
2.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 2
2. Plats 1
3. Service 4
4. Atmosphère 3
Ordered a medium fillet steak which must have been left on the pass as it was like leather when it arrived - we were told our steak had gone to another table instead - also side orders arrived when we had virtually finished - not the celebration we had envisioned tbh
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
1.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 3
When our food finally arrived, it was bland, boring and bloody awful. It was meant to be a 18th birthday surprise , and it certainly was! A dreadful one!!! I’d like to spend time writing this review, but seeing as the kitchen staff could take the time serving up decent food, then neither can I write a decent review. From one Italian to another, Gino Di Campo you should be ashamed!!!
Cet avis est-il utile ?
JK
JuliaK
Liverpool
1 avis
5.0
1 avis
Y est allé·e le 12 mai 2024
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 5
Best Sunday roast beef dinner for years but sadly diminished by lack of horseradish sauce. Furthermore they couldn’t give our guests apple sauce with Roast Pork.
Gino D'Acampo LiverpoolA répondu il y a 4 jours
Thank you for choosing us as your venue of choice. We genuinely appreciate your support and your glowing review. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the pleasure of welcoming you back to our venue in the near future. Until then, we wish you all the best and hope that you continue to have wonderful experiences. Warmest regards, Gareth
Cet avis est-il utile ?
LS
LeeS
Yorkshire
2 avis
5.0
2 avis
Y est allé·e le 6 mai 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 4
Amazing welcome for our friends hen do lunch. I’d only requested in our booking if someone could say congratulations to her but we had 3 staff make our hen feel amazing & wish her good luck. Welcome bottle of Prosecco on the house & attentive service throughout. The food was piping hot & full of flavour. This was our last day in Liverpool & we had eaten at gaucho malmaison & the florist but this was the suprise highlight of our visit & unbelievably the best value. Thank you to all the staff that looked after us & because of this visit we all intend on visiting you again.
Gino D'Acampo LiverpoolA répondu le 8 mai 2024
We are delighted to hear that you had a wonderful time. Our main goal is to ensure that all our guests feel special, and that is achieved through providing excellent service and offering high-quality food and drinks. We truly appreciate your feedback, and we are already looking forward to welcoming you back again soon. Best regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
5.0
1 avis
Y est allé·e le 4 mai 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
It was lovely I ate all my pasta as it was gorgeous and I didn’t feel sick after it which is always a good sign 💗the staff where lovely and the vibe was nice too xxxx
Gino D'Acampo LiverpoolA répondu le 6 mai 2024
I'm glad to hear that you enjoyed your time here and that our services met your requirements. Your satisfaction is of utmost importance to us, and we are always committed to providing the best possible experience. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. We are more than happy to help. Once again, thank you for choosing our venue for your meal. We look forward to serving you again in the future. Best regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
5.0
1 avis
Y est allé·e le 4 mai 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Outstanding food and drinks! The staff was welcoming and nice. Our third time here, and there will several visits here in the future also.
Gino D'Acampo LiverpoolA répondu le 6 mai 2024
Thank you for choosing us as your venue of choice. We genuinely appreciate your support and your glowing review. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the pleasure of welcoming you back to our venue in the near future. Until then, we wish you all the best and hope that you continue to have wonderful experiences. Warmest regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
2.0
1 avis
Y est allé·e le 4 mai 2024
1. Global 2
2. Plats 2
3. Service 5
4. Atmosphère 5
I've been a huge fan of Gino's since I saw him on Gordon, Gino and Fred. This was arguably the most disappointing meal I've ever had. Not worth the money, I cannot in good faith recommend this place : l
Gino D'Acampo LiverpoolA répondu le 8 mai 2024
I am writing to sincerely apologize for the poor quality of food you received during your recent visit to our restaurant. We deeply regret any inconvenience or disappointment this may have caused. At our establishment, we always strive to offer high-quality menu items and provide exceptional service to our valued customers. ,we understand that occasionally mistakes do happen, and unfortunately, we fell short of our usual standards during your visit. Please be assured that we take your feedback seriously, and we are actively working on addressing the issue to prevent any recurrence in the future. Once again, please accept our utmost apologies for the inconvenience caused. We would love to welcome you back and ensure your next visit is nothing short of exceptional. Warmest regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
3.0
1 avis
Y est allé·e le 28 avril 2024
1. Global 3
2. Plats 3
3. Service 3
4. Atmosphère 4
Not the best visit to Gino’s (unusually) my steak was not the best looking ribeye for £32 and was actually cold so the waitress had a fresh one prepared, the second was much better and actually came with a steak knife which the first didn’t. As an apology the waitress offered my Wife a free drink as she had finished her meal when mine arrived, I thought this was a nice gesture until it appeared on the bill at £13.50! We will return as we do like it and these are the first issues we’ve experienced there.
Gino D'Acampo LiverpoolA répondu le 3 mai 2024
I sincerely apologize for any inconvenience caused. Please know that we value your time and feedback, and we are constantly working to improve our service to ensure such delays are minimized in the future. We truly appreciate your patience and understanding. Should you choose to visit us again, we will make every effort to provide you with a more timely and enjoyable experience. Thank you for bringing this matter to our attention. We always strive to provide the best possible customer service, and your feedback is invaluable in helping us achieve that goal. If you have any further questions or concerns, please do not hesitate to reach out to me directly. Once again, I sincerely apologize and thank you for your understanding. Kind regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
4.0
1 avis
Y est allé·e le 28 avril 2024
1. Global 4
2. Plats 5
3. Service 3
4. Atmosphère 3
Very good food! Worthy for Gino! It’s been located in a hotel, that is unfortunate because it misses ambiance which you would expect from a restaurant.
Gino D'Acampo LiverpoolA répondu le 29 avril 2024
As a team we do and pride ourselves on giving great service. We should always have a dedicated waiter and a manager checking all tables and both satisfaction checks and ensure all guests leave happy, no matter what we do, these are key values of ours. Looking forward to you dining with us again. Kind regards Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
5.0
1 avis
Y est allé·e le 27 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great evening with the family. Special shout out to our table server Jan who was outstanding. Her service and helpfulness were excellent and she is a true asset to Gino’s
Gino D'Acampo LiverpoolA répondu le 29 avril 2024
Thank you for choosing us as your venue of choice. We genuinely appreciate your support and your glowing review. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the pleasure of welcoming you back to our venue in the near future. Until then, we wish you all the best and hope that you continue to have wonderful experiences. Warmest regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
4.0
1 avis
Y est allé·e le 27 avril 2024
1. Global 4
2. Plats 5
3. Service 3
4. Atmosphère 3
Food was absolutely stunning if we visit again we will definitely come back
Gino D'Acampo LiverpoolA répondu le 29 avril 2024
We pride ourselves on delivering high-quality dishes and drinks, and it is truly heartening to know that we were able to meet your expectations. Your satisfaction is a testament to the hard work and dedication of our team, who continuously strive to provide the best possible service. Thank you once again for choosing us as your venue of choice. We genuinely appreciate your support and your glowing review. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the pleasure of welcoming you back to our venue in the near future. Until then, we wish you all the best and hope that you continue to have wonderful experiences. Warmest regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Yorkshire
1 avis
5.0
1 avis
Y est allé·e le 27 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Thank you to the lovely team who were attenditve and made recommendations. I enjoyed my birthday lunch before then going onto the theatre.
Gino D'Acampo LiverpoolA répondu le 29 avril 2024
I just wanted to extend my gratitude for taking the time to visit our venue recently. It was a pleasure to have you! I'm glad to hear that you enjoyed your time here and that our services met your requirements. Your satisfaction is of utmost importance to us, and we are always committed to providing the best possible experience. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. We are more than happy to help. Once again, thank you for choosing our venue for your meal. We look forward to serving you again in the future. Best regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
5.0
1 avis
Y est allé·e le 26 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Abbiamo avuto un'ottima esperienza al ristorante Gino Liverpool. Il servizio era eccellente, il cibo era incredibile. Ritorneremo sicuramente e non posso raccomandare abbastanza. Alex, il nostro assistente di servizio, era una delizia, Fantastico. Più o meno lo stesso
Gino D'Acampo LiverpoolA répondu le 29 avril 2024
Ciao Thank you for the review. I’m glad you enjoyed your visit with us. As a team we do and pride ourselves on giving great service. We should always have a dedicated waiter and a manager checking all tables and both satisfaction checks and ensure all guests leave happy, no matter what we do, these are key values of ours. Looking forward to you dining with us again. Kind regards Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Yorkshire
1 avis
4.0
1 avis
Y est allé·e le 26 avril 2024
1. Global 4
2. Plats 5
3. Service 2
4. Atmosphère 4
Great food and brilliant deal but service was very slow
Gino D'Acampo LiverpoolA répondu le 29 avril 2024
I'm glad to hear that you enjoyed your time here and that our services met your requirements. Your satisfaction is of utmost importance to us, and we are always committed to providing the best possible experience. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. We are more than happy to help. Once again, thank you for choosing our venue for your meal. We look forward to serving you again in the future. Best regards, Gareth
Cet avis est-il utile ?
S
Susieq
Liverpool
3 avis
5.0
3 avis
Y est allé·e le 26 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
The food was delicious and fresh. We were given plenty of time to eat each course. As part of the deal we got complimentary Prosecco and the management gave us extra glasses as there had been a bit of confusion over my booking. Great value for money in a lovely setting.
Gino D'Acampo LiverpoolA répondu le 3 mai 2024
. I just wanted to extend my gratitude for taking the time to visit our venue recently. It was a pleasure to have you! I'm glad to hear that you enjoyed your time here and that our services met your requirements. Your satisfaction is of utmost importance to us, and we are always committed to providing the best possible experience. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. We are more than happy to help. Once again, thank you for choosing our venue for your meal. We look forward to serving you again in the future. Best regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
5.0
1 avis
Y est allé·e le 26 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 4
Lovely setting and service was very good; waiters very attentive. Food was delicious and the three course lunch offer is very reasonably priced.
Gino D'Acampo LiverpoolA répondu le 29 avril 2024
We glad to hear that you enjoyed your time here and that our services met your requirements. Your satisfaction is of utmost importance to us, and we are always committed to providing the best possible experience. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. We are more than happy to help. Once again, thank you for choosing our venue for your meal. We look forward to serving you again in the future. Best regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Londres
3 avis
5.0
3 avis
Y est allé·e le 26 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
A brilliant meal Great service Lovely ambience Will definitely return
Gino D'Acampo LiverpoolA répondu le 29 avril 2024
Thank you for the review. I’m glad you enjoyed your visit with us. Kind regards Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
4.0
1 avis
Y est allé·e le 25 avril 2024
1. Global 4
2. Plats 2
3. Service 4
4. Atmosphère 3
Carbonarra was cold and wasn’t up to standard we expected
Gino D'Acampo LiverpoolA répondu le 26 avril 2024
I am writing to sincerely apologize for the poor quality of food you received during your recent visit to our restaurant. We deeply regret any inconvenience or disappointment this may have caused. At our establishment, we always strive to offer high-quality menu items and provide exceptional service to our valued customers. However, we understand that occasionally mistakes do happen, and unfortunately, we fell short of our usual standards during your visit. Please be assured that we take your feedback seriously, and we are actively working on addressing the issue to prevent any recurrence in the future. We genuinely value your feedback and look forward to having the pleasure of serving you again soon. Warmest regards, Gareth
Cet avis est-il utile ?
DS
DeborahS
Washington
15 avis
5.0
15 avis
Y est allé·e le 24 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Very enjoyable lunch…lovely atmosphere…delicious food…good service Look forward to next visit!
Gino D'Acampo LiverpoolA répondu le 26 avril 2024
We are delighted to hear that you had a wonderful time. Our main goal is to ensure that all our guests feel special, and that is achieved through providing excellent service and offering high-quality food and drinks. We truly appreciate your feedback, and we are already looking forward to welcoming you back again soon. Best regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
2.0
1 avis
Y est allé·e le 24 avril 2024
1. Global 2
2. Plats 1
3. Service 2
4. Atmosphère 3
First time visited within the Liverpool Restaurant week. After the greetings we waited more then 30min for a starter. My starter was supposed to be an Arranchini ball stuffed with bolognese ragu, but in mine there was no stuffing at all. For main we had Bolognese which was fine, but the marinated chicken was blend, the cheesy fries wasn't a cheesy fries. Just a normal fries hinted with a bit of a parmesan and it was very oily. It was a very poor experience for a very high expectation restaurant. And the value for money considering the quality we received was very poor.
Gino D'Acampo LiverpoolA répondu le 26 avril 2024
I was disheartened to learn of your disappointing experience at our restaurant. I sincerely apologize for any inconvenience caused and assure you that providing exceptional service, along with excellent food and drinks, is our utmost priority. We always strive to deliver the best in terms of both quality and service, and it deeply concerns us that we fell short on this occasion. Your feedback is incredibly valuable, as it allows us to identify areas of improvement and rectify any shortcomings. Once again, please accept my sincere apologies for any inconvenience caused. We look forward to the opportunity to regain your trust and exceed your expectations. Warm regards, Gareth
Cet avis est-il utile ?
LH
LeeH
Liverpool
2 avis
2.0
2 avis
Y est allé·e le 20 avril 2024
1. Global 2
2. Plats 1
3. Service 2
4. Atmosphère 2
Came with my partner to celebrate her birthday, had a drink @ the sky bar before meal, was asked to move from table and chairs half way through my drink, highly embarrassing, said it was reserved but no one sat there for at Least 30 mins. Sat down for meal @ 1915 as planned. Main course was cold and was not impressed with the pink Prosecco, we usually get asked if we would like to taste it first but on this occasion we weren’t. Very disappointed and won’t be returning
Gino D'Acampo LiverpoolA répondu le 22 avril 2024
I wanted to take a moment to personally reach out and apologize for the wait you experienced during your recent visit to our establishment. Thank you for bringing this matter to our attention. We always strive to provide the best possible customer service, and your feedback is invaluable in helping us achieve that goal. If you have any further questions or concerns, please do not hesitate to reach out to me directly. Once again, I sincerely apologize and thank you for your understanding. Kind regards, Gareth
Cet avis est-il utile ?
S
Sunny
Manchester
12 avis
VIP
5.0
12 avis
Y est allé·e le 20 avril 2024
1. Global 5
2. Plats 5
3. Service 4
4. Atmosphère 4
Food was excellent. Definitely value for money. look forward to next time
Gino D'Acampo LiverpoolA répondu le 22 avril 2024
Thank you for choosing us as your venue of choice. We genuinely appreciate your support and your glowing review. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the pleasure of welcoming you back to our venue in the near future. Until then, we wish you all the best and hope that you continue to have wonderful experiences. Warmest regards, Gareth
Cet avis est-il utile ?
JR
JasminaR
Liverpool
1 avis
5.0
1 avis
Y est allé·e le 20 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
The atmosphere and food were great, our waitress Alex was friendly too.
Gino D'Acampo LiverpoolA répondu le 22 avril 2024
Thank you for the review. I’m glad you enjoyed your visit with us. As a team we do and pride ourselves on giving great service. We should always have a dedicated waiter and a manager checking all tables and both satisfaction checks and ensure all guests leave happy, no matter what we do, these are key values of ours. Looking forward to you dining with us again. Kind regards Gareth
Cet avis est-il utile ?
JW
JaneW
Liverpool
1 avis
3.0
1 avis
Y est allé·e le 20 avril 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 4
Food was at best good. Service wasn't what we expected from a restaurant of this supposed high quality. Left waiting for long periods after asking for drinks and to clear table.
Gino D'Acampo LiverpoolA répondu le 22 avril 2024
As the person overall responsible for the smooth running of our Restaurant and Bars, I personally take responsibility and can assure you I am and will continue to review this from A-Z and ensure that we learn from your experience and that rectifying action is taken accordingly. First and foremost, I have just reviewed this experience with my leaders in the business and will ensure we use this feedback is used as training with immediate effect and will take relevant actions to ensure that this does not happen again. I sincerely hope you can accept my apologies and be assured that the time you have taken to provide this feedback is most appreciated and the team and myself with do everything in our power to improve. Kind regards Gareth General Manager
Cet avis est-il utile ?
d
dawnk
Londres
2 avis
4.0
2 avis
Y est allé·e le 20 avril 2024
1. Global 4
2. Plats 3
3. Service 5
4. Atmosphère 4
Quite expensive 2 courses and 2 drinks over £110. Husbands burger was luke warm. Not sure I would rush back food was nice though
Gino D'Acampo LiverpoolA répondu le 22 avril 2024
I am writing to sincerely apologize for the poor quality of food you received during your recent visit to our restaurant. We deeply regret any inconvenience or disappointment this may have caused. Once again, please accept our utmost apologies for the inconvenience caused. We greatly appreciate your understanding and may we have the opportunity to serve you better in the near future. We would love to welcome you back and ensure your next visit is nothing short of exceptional. If there is anything else you would like to bring to our attention or if you have any further concerns, please do not hesitate to reach out to us directly. We are here to listen and assist in any way we can. Warmest regards, Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Dublin
1 avis
2.0
1 avis
Y est allé·e le 19 avril 2024
1. Global 2
2. Plats 1
3. Service 2
4. Atmosphère 4
Food usually very good, we often frequent this restaurant. However, on this occasion, we were extremely dissatisfied. The food and drink was unsatisfactory due to the warm glass of wine we received and high levels of salt, this applied to both mains and starter. Bread board was also over toasted. Additionally, main courses were brought out while we were still eating our starters. Waitress was lovely but we felt under pressure to finish our meal as she kept approaching our table to see if we were finished. The best part of our meal was the sorbet. The price which we paid did in no way reflect the food and service which we received.
Gino D'Acampo LiverpoolA répondu le 22 avril 2024
First and foremost, let me apologize for any inconvenience caused. We are truly sorry that we did not meet your expectations, as we always strive to maintain high standards of service. Your feedback is invaluable to us, and we take it very seriously. Rest assured, we will do everything in our power to rectify the situation and ensure that such incidents do not happen again in the future. Please know that your satisfaction is our top priority. We highly appreciate your patience and understanding, and we would like to make it right for you. Once again, I apologize for any inconvenience caused, and I truly appreciate your feedback. Thank you for giving us the opportunity to improve, and rest assured, we will take immediate action to address the situation. Kind regards, Gareth
Cet avis est-il utile ?
JE
JackE
Galles du Nord
1 avis
5.0
1 avis
Y est allé·e le 16 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Good food as expected , nice atmosphere highly recommend
Gino D'Acampo LiverpoolA répondu le 18 avril 2024
Thank you for the review. I’m glad you enjoyed your visit with us. As a team we do and pride ourselves on giving great service. We should always have a dedicated waiter and a manager checking all tables and both satisfaction checks and ensure all guests leave happy, no matter what we do, these are key values of ours. Looking forward to you dining with us again. Kind regards Gareth
Cet avis est-il utile ?
AD
AnthonyD
Surrey
3 avis
4.0
3 avis
Y est allé·e le 16 avril 2024
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 4
A very elegant and spacious environment. On this occasion we were not in a hurry though the service was rather slow. Nevertheless would not hesitate to go again. Meal servicce was adapted to suit the occasion - my wife's birthday. So special thanks for that.
Gino D'Acampo LiverpoolA répondu le 18 avril 2024
Thank you choosing us as your venue of choice for this special occasion . We genuinely appreciate your support and your glowing review. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the pleasure of welcoming you back to our venue in the near future. Until then, we wish you all the best and hope that you continue to have wonderful experiences. Warmest regards, Gareth
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A
Allisond
Galles du Nord
1 avis
5.0
1 avis
Y est allé·e le 15 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Everything about our evening was a perfect celebration for my sons graduation! Thankyou so much for helping to make it such a happy memory. We all loved it !
Gino D'Acampo LiverpoolA répondu le 17 avril 2024
Ciao Thank you for the review. I’m glad you enjoyed your visit with us. We do pride ourselves on great service and quality of our dishes and drinks. Looking forward to you dining with us again. Kind regards Gareth
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H
Honest
îles de la Manc
1 avis
4.0
1 avis
Y est allé·e le 14 avril 2024
1. Global 4
2. Plats 4
3. Service 3
4. Atmosphère 3
We were a party of five and everyone really enjoyed their meal. The only criticism related to the service which started strong but when the food arrived was lacking in care due to plates and spoons not being provided with the meal which then had to be requested. Shout out to Big Jack who helped with alcohol beverages, was excellent and a pleasure to deal with. Overall a good experience but room for improvement regarding food service.
Gino D'Acampo LiverpoolA répondu le 15 avril 2024
Thank you for the review. I’m glad you enjoyed your visit with us. As a team we do and pride ourselves on giving great service. We should always have a dedicated waiter and a manager checking all tables and both satisfaction checks and ensure all guests leave happy, no matter what we do, these are key values of ours. Looking forward to you dining with us again. Kind regards Gareth
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M
Mikey
Edimbourg
6 avis
4.0
6 avis
Y est allé·e le 13 avril 2024
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 4
Food and drink were both fantastic and service from Amy was superb. Would definitely come back
Gino D'Acampo LiverpoolA répondu le 17 avril 2024
Thank you for choosing us as your venue of choice. We genuinely appreciate your support and your glowing review. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to have the pleasure of welcoming you back to our venue in the near future. Until then, we wish you all the best and hope that you continue to have wonderful experiences. Warmest regards, Gareth
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OT
OpenTable Diner
Manchester
1 avis
5.0
1 avis
Y est allé·e le 13 avril 2024
1. Global 5
2. Plats 5
3. Service 4
4. Atmosphère 4
Fantastic service by Jan and excellent food, came very quickly too
Gino D'Acampo LiverpoolA répondu le 17 avril 2024
I'm glad to hear that you enjoyed your time here and that our services met your requirements. Your satisfaction is of utmost importance to us, and we are always committed to providing the best possible experience. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. We are more than happy to help. Once again, thank you for choosing our venue for your meal. We look forward to serving you again in the future. Best regards, Gareth
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A
Andrea
Toronto
1 avis
5.0
1 avis
Y est allé·e le 13 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Excellent service from Carolina and the manager Salvatore. The food came without delay both the staters and main course. Great quality of the italian cuisine. Will be back for sure.
Gino D'Acampo LiverpoolA répondu le 15 avril 2024
. I just wanted to extend my gratitude for taking the time to visit our venue recently. It was a pleasure to have you! I'm glad to hear that you enjoyed your time here and that our services met your requirements. Your satisfaction is of utmost importance to us, and we are always committed to providing the best possible experience. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. We are more than happy to help. Once again, thank you for choosing our venue for your meal. We look forward to serving you again in the future. Best regards, Gareth
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EC
EmmaC
Birmingham
1 avis
3.0
1 avis
Y est allé·e le 12 avril 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 5
The service was very friendly but we waited over an hour for our starters then our main course came out before we had finished our starters. Overall for two courses we were in there for 2.5 hours. The food was good when it arrived but it was ashame the service took so long.
Gino D'Acampo LiverpoolA répondu le 22 avril 2024
I understand how frustrating it can be to have to wait, and I sincerely apologize for any inconvenience caused. Please know that we value your time and feedback, and we are constantly working to improve our service to ensure such delays are minimized in the future. We truly appreciate your patience and understanding. Thank you for bringing this matter to our attention. We always strive to provide the best possible customer service, and your feedback is invaluable in helping us achieve that goal. If you have any further questions or concerns, please do not hesitate to reach out to me directly. Once again, I sincerely apologize and thank you for your understanding. Kind regards, Gareth
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A
Attila
Liverpool
2 avis
5.0
2 avis
Y est allé·e le 12 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Place was nice and good atmosphere. Food was delicious and wasn't overpriced. Really enjoyed the courgette fries. Our waitress was really nice and had a pleasant chat with her.
Gino D'Acampo LiverpoolA répondu le 17 avril 2024
Thank you for the review. I’m glad you enjoyed your visit with us. As a team we do and pride ourselves on giving great service. We should always have a dedicated waiter and a manager checking all tables and both satisfaction checks and ensure all guests leave happy, no matter what we do, these are key values of ours. Looking forward to you dining with us again. Kind regards Gareth
Cet avis est-il utile ?
OT
OpenTable Diner
Liverpool
1 avis
2.0
1 avis
Y est allé·e le 12 avril 2024
1. Global 2
2. Plats 2
3. Service 4
4. Atmosphère 3
Pasta was overcooked which spoiled the overall quality of the meal. In an Italian restaurant a pasta should be cooked properly.
Gino D'Acampo LiverpoolA répondu le 15 avril 2024
At our establishment, we always strive to offer high-quality menu items and provide exceptional service to our valued customers. However, we understand that occasionally mistakes do happen, and unfortunately, we fell short of our usual standards during your visit. Please be assured that we take your feedback seriously, and we are actively working on addressing the issue to prevent any recurrence in the future. We genuinely value your feedback and look forward to having the pleasure of serving you again soon. Warmest regards, Gareth
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G
Gillyrecs
Liverpool
3 avis
5.0
3 avis
Y est allé·e le 10 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
My friend & I (both women in our 70’s) were made to feel very welcome by all staff members. They were friendly and attentive. The food was delicious and we both thoroughly enjoyed our visit
Gino D'Acampo LiverpoolA répondu le 12 avril 2024
As a team we do and pride ourselves on giving great service. We should always have a dedicated waiter and a manager checking all tables and both satisfaction checks and ensure all guests leave happy, no matter what we do, these are key values of ours. Looking forward to you dining with us again. Kind regards Gareth
Cet avis est-il utile ?
LH
LindsayH
Liverpool
1 avis
1.0
1 avis
Y est allé·e le 8 avril 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 1
Our experience was ruined from the second we were seated…I will be taking this matter further as I cannot begin to describe the disappointment we feel after this visit.
Gino D'Acampo LiverpoolA répondu le 10 avril 2024
I was disheartened to learn of your disappointing experience at our restaurant. I sincerely apologize for any inconvenience caused and assure you that providing exceptional service, along with excellent food and drinks, is our utmost priority. If there is anything else you would like to bring to our attention or if you have any further concerns, please do not hesitate to reach out to us directly. We are here to listen and assist in any way we can. Once again, please accept my sincere apologies for any inconvenience caused. We look forward to the opportunity to regain your trust and exceed your expectations. Warm regards, Gareth
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OT
OpenTable Diner
New York
3 avis
1.0
3 avis
Y est allé·e le 8 avril 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 3
Awful experience. The Restaurant prides itself on having dietary alternatives, one reason for booking. However there was no gluten free pizza bases so had to choose a pasta dish. Was under pressure to do this as the obnoxious waiter sat on the window ledge repeatedly claiming the pasta bolognese was very good. So that dish was ordered. Other guests ordered the bread sharer which allegedly came with a tomato, basil and garlic dipping sauce. What came was a bowl of chopped tinned tomatoes. Three slices or semi toasted cloves bread with a similar accompaniment were placed in front of the gluten intolerant guest with the quote “there you are darling’ - cos we’ve no pizza bases” Being constantly patronised with ‘love’ and ‘darlin’’ whilst ordering was so uncomfortable. The lack of prawn ravioli from the menu was another disappointment. Yet other dishes with prawns were available so why hadn’t ravioli been made? Ingredients were evidently available. An alternative chosen yet again which was over dressed with ….. tinned tomatoes. We overheard the waiter having an argument at the pass which included the use of expletives, perhaps to demonstrate he was passing on our disappointment to the chefs, but completely unnecessary and was just showing off. As an apology a complimentary bottle of wine was brought to the table, unfortunately too little too late. Won’t be returning that’s for sure
Gino D'Acampo LiverpoolA répondu le 10 avril 2024
I want to personally assure you that we take your feedback seriously and are committed to making the necessary changes to ensure that such incidents do not reoccur in the future. We have already taken immediate action to address the issues you raised, and we are thoroughly reviewing our processes to ensure consistency and efficiency. Thank you for bringing this matter to our attention. We always strive to provide the best possible customer service, and your feedback is invaluable in helping us achieve that goal. If you have any further questions or concerns, please do not hesitate to reach out to me directly. Once again, I sincerely apologize and thank you for your understanding. Kind regards, Gareth
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KF
KellyF
Liverpool
1 avis
2.0
1 avis
Y est allé·e le 2 avril 2024
1. Global 2
2. Plats 2
3. Service 4
4. Atmosphère 2
The sky bar for cocktails was lovely. We ate food downstairs in the main restaurant. It was disgusting. I order the veal off the main course menu not available. Salmon no t available chicken not available. So I went with the pasta and prawns it was OK. Chairs were a little low down . One child liked the pizza the other didn't. It was my sons birthday they brought a lovely triamisu with a candle for him so that was good .bar man needed a bit more practice carrying trays of drinks nearly went all over us . I'd probably go back to the sky bar for a drink but not too the restaurant . Service was nice .
Gino D'Acampo LiverpoolA répondu le 10 avril 2024
First and foremost, let me apologize for any inconvenience caused. We are truly sorry that we did not meet your expectations, as we always strive to maintain high standards of service. Your feedback is invaluable to us, and we take it very seriously. Please know that your satisfaction is our top priority. We highly appreciate your patience and understanding, and we would like to make it right for you. If there is anything specific that we can do to address your concerns, please do not hesitate to let us know. Once again, I apologize for any inconvenience caused, and I truly appreciate your feedback. Thank you for giving us the opportunity to improve, and rest assured. Kind regards, Gareth
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FAQ

Le restaurant Gino D'Acampo Liverpool est noté 4.2 étoiles par 289 clients OpenTable.

Gino D'Acampo Liverpool propose des cartes-cadeaux que vous pouvez acheter ici.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.