Fogo de Chao - Providence

Avis sur le restaurant Fogo de Chao - Providence de personnes qui y ont mangé. Basés sur les notes récentes.

1. M

   Mel

   Grand Boston2 avis

   5.0

   Y est allé·e le 16 mai 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Love coming . Always have a great time. The staff is sooo nice and friendly
   

   Fogo de Chao - ProvidenceA répondu il y a 7 jours

   Mel, thank you for sharing your wonderful experience with us. We're thrilled to know you enjoy your visits and appreciate our team's friendliness. We can't wait to welcome you back. For exclusive benefits and rewards, we recommend joining Fogo Rewards on your next visit!
   

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2. M

   Michael

   Rhode Island1 avis

   3.0

   Y est allé·e le 16 mai 2025

   1. Global 3
   2. Plats 5
   3. Service 1
   4. Atmosphère 4

   The food was fantastic but the service was uh... well pretty much terrible. Within the first 10 minutes, we were asked by five different people of the waitstaff if anyone had come over yet. It's like they were tripping over themselves and no one had any idea who was serving what table... We put in for drinks and 30 minutes later after we finished appetizers, still no drinks. Different person came, we ordered again and 15 minutes later still no drinks, was told they were out. Different person shows up, ordered different drinks, and once again, nothing. 10 min later we walked to the bar ourselves, ordered again, and unsurpsingly - the wrong drinks arrive to our table. So we try again, re order, FINALLY the right drinks show up and yet wildly enough, at the end of the night I was still charged for the drink I was told they were out of. We also had a bottle of sparkling water on the table and several of the wait staff kept coming by trying to fill our glasses with tap water? Couldn't figure that one out. I came here to celebrate my friend's birthday and I left feeling wildly embarrassed for how the night unfolded. Food is 10 out of 10 but the wait staff is 0 out of 10, I will be trying here again in the future but I hope to god this doesn't happen again.
   

   Fogo de Chao - ProvidenceA répondu il y a 5 jours

   Michael, we appreciate you sharing your detailed feedback. We're sorry to hear that we didn't meet your expectations for service during your visit. It’s concerning to hear about the mix-up with your drinks and the confusion among our team. We aim to provide seamless and attentive service, so your input is valuable to us. Please reach out through the contact form on our website so we can learn more and work toward ensuring a smoother experience for your next visit. Thank you.
   

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3. M

   Mildred

   Rhode Island4 avis

   3.0

   Y est allé·e le 12 mai 2025

   1. Global 3
   2. Plats 3
   3. Service 1
   4. Atmosphère 2

   The service was horrible they took so long to come by with the steaks and they barley would come back
   

   Fogo de Chao - ProvidenceA répondu le 14 mai 2025

   Mildred, we're truly sorry that our service did not meet the promptness standards we aspire to during your visit. Our team would like to discuss your experience further to ensure your next visit is a great one. Please reach out through the contact form on our website so we can address your concerns. Thank you.
   

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4. S

   Sonia

   Unspecified1 avis

   5.0

   Y est allé·e le 11 mai 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   i cannot recommend this place enough! i came here for the first time on mother’s day and it exceeded all of the expectations that i had! as a brazilian it’s been hard finding a good authentic brazilian spot but this is it right here! food tasted identical to the one back home and the service was also amazing! can’t wait to go back!
   

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   Fogo de Chao - ProvidenceA répondu le 14 mai 2025

   Sonia, thank you so much for sharing your wonderful experience with us! It's fantastic to hear that our churrasco brought you a taste of home. We look forward to welcoming you back soon, and don't forget to join our Fogo Rewards for exclusive benefits and more!
   

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5. R

   Raymond

   Grand Boston11 avis

   4.0

   Y est allé·e le 11 mai 2025

   1. Global 4
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Pricey for Mothers Day! Overall was excellent for food, service and ambiance!
   

   Fogo de Chao - ProvidenceA répondu le 12 mai 2025

   Raymond, thank you for sharing your wonderful feedback! We're glad that the food, service, and ambiance met your expectations. We invite you to join Fogo Rewards for exclusive benefits on your next visit. Looking forward to welcoming you again!
   

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6. A

   Ashleigh

   New York2 avis

   4.0

   Y est allé·e le 10 mai 2025

   1. Global 4
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   The chicken and lamb chops were great. I thought the honey and cheese was an odd combo but it turned out to be delicious. We had an amazing table overlooking the dining room. I feel the like extra indulgence is not worth the splurge. The regular pre fix menu is fine!
   

   Fogo de Chao - ProvidenceA répondu le 15 mai 2025

   Thank you, Ashleigh, for sharing your thoughts about your dining experience. It's wonderful to hear you enjoyed the chicken and lamb chops, as well as the honey and cheese combination. We appreciate your feedback on the menu and are pleased you enjoyed the views from your table. We'd love to welcome you back and suggest joining Fogo Rewards for exclusive benefits. Warm Regards.
   

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7. j

   joan VIP

   Palm Springs / villes près de Palm Desert14 avis

   1.0

   Y est allé·e le 10 mai 2025

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 3

   Very disappointing. Had dined before and had a much better experience. This time the waitress was not around, the people serving the meats were not around and when they were they just slipped our table! The salad bar had no bacon from when we first arrived until we left 2 hours later. We ordered a second round of drinks that took so long we had to cancel as we were finished with dessert and ready to leave before they showed up! You spend a lot of money- poor value for the money and service
   

   Fogo de Chao - ProvidenceA répondu le 12 mai 2025

   Joan, we're sorry we missed the mark for you during your recent visit. It's important to us that our guests feel attended to, and it's concerning that this was not your experience. Our team would like to address your concerns. Please connect with us via our website contact form, so we can work toward a better experience next time. Thank you.
   

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8. J

   Josh

   Rhode Island1 avis

   1.0

   Y est allé·e le 9 mai 2025

   1. Global 1
   2. Plats 4
   3. Service 4
   4. Atmosphère 5

   Honestly I went here and had a coupon and they didn’t fully apply it for $25 for each dinner then they told us it was for the whole table and then the whole place made me sick but the food tasted really good they barely bring out the higher end cuts of filet or ribeye but the servers are all really nice and good workers they all did a great job
   

   Fogo de Chao - ProvidenceA répondu le 12 mai 2025

   Josh, we appreciate you sharing your thoughts about your recent visit. We're pleased to hear you enjoyed the taste of our food and that our team made a positive impression. It's important to us that our guests receive the full experience we aim to provide. Please reach out via our website contact form to discuss your concerns further. Thank you.
   

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9. L

   Laurie

   Grand Boston1 avis

   5.0

   Y est allé·e le 8 mai 2025

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 4

   The event was well planned, the service was excellent and the food was so good!
   

   Fogo de Chao - ProvidenceA répondu le 10 mai 2025

   Laurie, thank you for sharing your kind words! We're thrilled to hear that you enjoyed the event, service, and food. We're excited to welcome you back soon for another fantastic experience!
   

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10. C

    Chris

    Grand Boston1 avis

    2.0

    Y est allé·e le 4 mai 2025

    1. Global 2
    2. Plats 3
    3. Service 1
    4. Atmosphère 3

    Having heard about the restaurant but never been, I was excited to go. Unfortunately our waitress wasn't experienced. She could not explain the menu, she forgot the lobster tail we ordered and never came back. I think she went on break or ended her shift. We had to ask someone else for drinks, water refills and the check. They served the lobster tail just before the check. It was overcooked and dry. The meat was good, they served 2 types of beef and 1 chicken. No lamb unfortunately.
    

    Fogo de Chao - ProvidenceA répondu le 6 mai 2025

    Chris, we're sorry your visit didn't meet the high standards we aim for. We understand the importance of attentive service and are concerned about your experience with our team. Our team would like to work toward providing you with the five-star experience you deserve. Please reach out via our website contact form so we can address your concerns and ensure a better experience. Thank you.
    

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