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Boathouse New Westminster, New Westminster, BC

Boathouse New Westminster

3.4
3.4
2424 Reviews
CAN$31 to CAN$50
Seafood
Top tags:
As an Ocean Wise partner, The Boathouse Restaurant is committed to serving only the finest seafood caught sustainably from British Columbia waters. Combined with ingredients from local farms and an extensive selection of B.C. VQA wines, The Boathouse offers a taste of fresh, local, honest food—all with a great view on the side. Whether grabbing brunch with friends, sharing a pot of steamed mussels on date night, or celebrating a milestone over perfectly grilled certified Angus sirloin, you’ll see why The Boathouse is like no other dining experience on the B.C. Coast.


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2 people
19:00
Booked 15 times today

Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$31 to CAN$50
  • Cuisines
    Seafood, Steakhouse, Oyster Bar
  • Hours of Operation
    Mon–Thu 06:30–21:00 Fri 06:30–22:00 Sat 09:00–22:00 Sun 09:00–21:00
  • Phone number
    (604) 525-3474
  • Website
    http://www.boathouserestaurants.ca/
  • Payment Options
    AMEX, Diners Club, Mastercard, Visa
  • Dress Code
    Smart Casual
  • Private party facilities
    Elevate your next event by hosting it in one of our private or semi-private dining spaces. Featuring amazing waterfront views and plenty of seating. Our sales and event planners will work with you to customize an exceptional event featuring chef-driven cuisine that you choose. For more details, visit www.boathouserestaurants.ca/private-events/
  • Private party contact
    Group Sales: (888) 475-0135
  • Location
    900 Quayside Dr, New Westminster, BC V3M 6G1
  • Area
    New Westminster
  • Cross Street
    Begbie St.
  • Parking Details
    Hotel Parking
  • Public Transit
    New West Skytrain Station.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, View, Weekend Brunch, Wheelchair Access, Wine
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Menu

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What 2,424 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.7Food
  • 3.5Service
  • 3.9Ambience
  • 3.2Value

Noise • Moderate

2,426 Reviews

  1. Susan

    Vancouver

    5 reviews

    3.0

    5 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    The service was extremely low. The server spilled wine both times. I felt the oysters may have be frozen. The location and the ambiance are the best things about the Boathouse.

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  2. Tacky

    Vancouver

    3 reviews

    2.0

    3 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 4
    3. Service 3
    4. Ambience 3
    The kitchen was behind which impacted the time it took to get our food. Over two and a half hours is far too long to sit for a meal with two children under the age of ten.

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  3. Charlie

    Vancouver

    2 reviews

    2.0

    2 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 5
    3. Service 3
    4. Ambience 3
    The food was excellent, no complaints there. The low rating is due to the fact that food delivery was extremely slow. We arrived at 4:30pm and it took 3.5 hours to complete the meal. We did not dilly, it took nearly two hours for the entrees to arrive. When I asked if they were understaffed, the server said no, the kitchen had just under-estimated reservations and had not done enough prep work. It was Mother’s Day! Our server was nice and friendly but did not check in with us for a whole hour while we were waiting for our entrees and apologized only at delivery. Additionally, they kept a lot of people waiting in the lobby while there were many empty tables. I do not understand why they did not seat those people - it’s more comfortable to wait at a table than in the lobby. The restaurant should have informed customers (both those waiting in the lobby and waiting at tables) that food delivery is unusually slow and apologize for it. Many customers can be quite understanding when the situation is explained. Next time, just let us know what’s going on…and also, plan ahead for Mother’s Day. All the best to the crew. I’ll still be back but hope not have to be there 3.5 hours.

    1 person found this helpful

  4. OpenTable Diner

    Vancouver

    1 review

    2.0

    1 review

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    This feedback is specific to my visit on Mother's day. I made a reservation at 3:30pm, thinking that this would be a quieter time to enjoy a meal with my mom. We showed up to our reservation about 15 minutes early and checked in. The person at the desk asked me to come back in 5 or 10 minutes as our table was being prepared. We returned and we were seated. Our waiter then came by and let us know that the kitchen was running behind and that it would take between an hour to an hour and a half to get food. We decided to leave as a result. This was very disappointing! I would have really appreciated being told this before we were seated.

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  5. Janetp

    Vancouver

    4 reviews

    1.0

    4 reviews

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I booked a table for 6 people for Mother’s Day brunch . But we need up 3 . We had reservations for 1:30pm . We got are table 15 mins after waited 20 mins for drinks . And hour and half for food which we never got so we left ! Worst experience ever! We should have got a gift card ! Pus the place was over booked and not organized at all ! Will never go back .

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  6. NickB

    Vancouver

    2 reviews

    3.0

    2 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4
    Food is fine but service could not be slower. Seated shortly after our reservation time of 1:15pm (within five mins which is fine) and our food (which was selected from a limited 8-item brunch menu) arrived at 2:40pm. They did bring bread but the wait times and efficiency of this place are a real deterrent, which is a shame because the food and location are good. Not the first time I've had this issue at the Boathouse.

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  7. OpenTable Diner

    Vancouver

    1 review

    1.0

    1 review

    Dined 7 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    We went yesterday for Mother’s Day brunch, and this was hands down the worst dining experience of my life. We didn’t get seated until 30 minutes past our reservation. It took 1.5 hours to get our food, and almost 3.5 hours from the time we showed up until the time we left. This basically ruined our Mother’s Day plans. Theres no reason it should take 3.5 hours to go for Brunch and they even had a small set menu. There was no apology or explanation from any staff. They at least got my 2 year old daughter’s food out, but it was another 30 minutes until ours came. By that time she was finished eating, and getting antsy and we still hadn’t eaten. It felt very unorganized from the very moment we walked in. I worked in hospitality as a caterer for over 10 years, and the lack of communication to us was very concerning to me. If the kitchen is behind it’s important that the front of house staff steps up its game and also apologize, offer explanation, do something. But our server was barely ever around. There were very long stretches of time, where we had not seen our server, to ask if we wanted anything else to drink. We had to ask 3 other servers about our orders and also just to get drinks. We only received 1 round of water, 1 coffee and a Bellini in a 3.5 hour span. Was completely unacceptable. Ultimately, in the end the food wasn’t even worth the wait, and definitely not the price. It’s too bad, because we love the Boathouse. We have been there many times, and have had very good experiences, even on days when it seemed busier. But yesterday was simply an unacceptable experience. We will not be returning for some time.

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  8. RosieB

    Vancouver

    2 reviews

    1.0

    2 reviews

    Dined 7 days ago

    1. Overall 1
    2. Food 5
    3. Service 2
    4. Ambience 5
    Food was great but took over 1 hour 15 min to get our food

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  9. OpenTable Diner

    Vancouver

    2 reviews

    1.0

    2 reviews

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Unfortunately, we had a horrible experience here today. I had booked in advance for Mother’s Day brunch, we sat down waited half hour for water and for our orders to be taken (which was from a very limited Menu of different variations of overpriced eggs only). The food never arrived, no Manager on site to deal with all the issues, staff was very disorganized and didn’t know what was going on. My mom had finally had enough and we ended up leaving after 1hr 45min without ever receiving our food and no apologies for all the chaos. It ruined the whole day and had to find some place else to eat last minute, Needless to say our annual tradition of coming to the New Westminster Boathouse for Mother’s Day for the past 10 consecutive years is now over. We will never be coming back. Update: also there is a fake bill showing in the one table app for this event. To be clear we received nothing but water and only ordered three egg Benedicts. We don’t drink - is this yet another example of the incompetence of their staff?

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  10. Diner111

    Vancouver

    2 reviews

    1.0

    2 reviews

    Dined 7 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    It was moderately busy, but there were still empty tables in the restaurant. It took over half an hour to get our drinks, they forgot a coffee, one coffee was served in a dirty mug, never had our waters refilled and our food took over an hour to get to our table. It was their mother's day brunch and I know that is a busy holiday, but it seemed disorganized and a lack of communication between the server and customers. If our server would have updated us on our orders I would hae been more understanding. I had to ask multiple times for our drinks, enquire about the status of our food because our server was scarce and never checked in the 2.5 hours we were there. Aside from the service, the food was ok. The portions were small for the price and the food wasn't anything exceptional. We won't be going back as it wasn't a nice experience.

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FAQs

Boathouse New Westminster offers takeout which you can order by calling the restaurant at (604) 525-3474.

Boathouse New Westminster is rated 3.4 stars by 2424 OpenTable diners.

Boathouse New Westminster does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 15 times today

Order delivery or takeout

Google Map for Boathouse New Westminster

900 Quayside Dr, New Westminster, BC V3M 6G1

Additional information

  • Cross Street
    Begbie St.
  • Area
    New Westminster
  • Hours of Operation
    Mon–Thu 06:30–21:00 Fri 06:30–22:00 Sat 09:00–22:00 Sun 09:00–21:00
  • Price
    CAN$31 to CAN$50
  • Cuisines
    Seafood, Steakhouse, Oyster Bar
  • Dining style
    Casual Dining
  • Dress Code
    Smart Casual
  • Parking Details
    Hotel Parking
  • Public Transit
    New West Skytrain Station.
  • Payment Options
    AMEX, Diners Club, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, View, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://www.boathouserestaurants.ca/
  • Phone number
    (604) 525-3474
  • Private party facilities
    Elevate your next event by hosting it in one of our private or semi-private dining spaces. Featuring amazing waterfront views and plenty of seating. Our sales and event planners will work with you to customize an exceptional event featuring chef-driven cuisine that you choose. For more details, visit www.boathouserestaurants.ca/private-events/
  • Private party contact
    Group Sales: (888) 475-0135
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Send gift cards instantly by email or print to present in person.

Send a gift card
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