Benihana - Santa Monica, CA

Avis sur le restaurant Benihana - Santa Monica, CA de personnes qui y ont mangé. Basés sur les notes récentes.

1. A

   Arthur

   Los Angeles3 avis

   1.0

   Y est allé·e le il y a 5 jours

   1. Global 1
   2. Plats 2
   3. Service 1
   4. Atmosphère 1

   Reservation was for 7pm got seated at 8:45pm. Filet mignon very low quality.
   

   Benihana - Santa Monica, CAA répondu il y a 2 jours

   Hello Arthur, We're truly sorry to hear about your recent experience at Benihana - Santa Monica, CA. It's clear that we fell short in meeting your expectations, especially with the timing of your reservation and the quality of the filet mignon. We take your feedback seriously and will be addressing this issue with our kitchen team. We hope to have the opportunity to serve you better in the future. Best regards, Benihana - Santa Monica, CA Management Team
   

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2. j

   jeanmarc VIP

   Los Angeles5 avis

   2.0

   Y est allé·e le 11 mai 2025

   1. Global 2
   2. Plats 3
   3. Service 1
   4. Atmosphère 2

   Too much wait after we all checked in on time, over 30mn wait to get to our table and then another 30mn wait for the cook to arrive at the table. Wont be back .
   

   Benihana - Santa Monica, CAA répondu le 14 mai 2025

   Thanks for the feedback,Jeanmarc. We're sorry to hear about your experience at Benihana - Santa Monica, CA. It's not typical of our standards to have such long wait times and we apologize for any inconvenience it caused. We appreciate your patience and hope that you'll give us another chance to serve you better in the future.
   

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3. D

   Destiny

   Los Angeles1 avis

   3.0

   Y est allé·e le 11 mai 2025

   1. Global 3
   2. Plats 5
   3. Service 3
   4. Atmosphère 3

   Benihana was a great time for me and my family. The food was great our chef was very funny and outgoing. Only thing is we were not seated until about an hour after our reservation time.
   

   Benihana - Santa Monica, CAA répondu le 15 mai 2025

   Hey Destiny, Thank you for choosing Benihana - Santa Monica, CA for your family celebration and for taking the time to leave us a review. We're thrilled to hear that you and your family enjoyed the food and our chef's personality. We apologize for the delay in seating you. We understand how important your time is and we're sorry for any inconvenience this may have caused. We appreciate your understanding and patience. We hope to see you again soon and promise to make your next visit even more enjoyable. Best Regards, The Management Team
   

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4. C

   Christopher

   Comté d’Orange1 avis

   5.0

   Y est allé·e le 9 mai 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Just as expected at the Beni Hana locations, great food and fun. Took our little daughter (7) and it was her first time, she enjoyed the chefs fun antics. We got the Beni trio which was awesome and too much food which is nice though.. for our little girls she chose the hibachi chicken.. all was bomb!
   

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5. T

   Tia

   Unspecified2 avis

   5.0

   Y est allé·e le 6 mai 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Benihanas is always great to me The food n drinks is always good
   

   Benihana - Santa Monica, CAA répondu il y a 2 jours

   Thanks for visiting us, Tia! We're thrilled to hear that you always have a great experience at Benihana - Santa Monica, CA. It's wonderful to know that our food and drinks continue to impress you. We're always committed to providing the best dining experience for our guests. We look forward to serving you again soon.
   

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6. T

   Terri

   Los Angeles33 avis

   5.0

   Y est allé·e le 22 avril 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Great experience, wonderful food and great service
   

   Benihana - Santa Monica, CAA répondu le 29 avril 2025

   Hey Terri, we're thrilled to hear you had a great experience at Benihana - Santa Monica, CA! Your kind words about our food and service truly made our day. We strive to provide a memorable dining experience for all our guests and we're glad we hit the mark for you. Thank you for your 5-star review. We look forward to serving you again soon! Best regards, Benihana - Santa Monica, CA Management Team
   

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7. G

   George

   Los Angeles1 avis

   5.0

   Y est allé·e le 22 avril 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Request Nemesio as your chef! Amazing showman and storyteller/host. Gracias amigo por un excelente tiempo and una comida bien deliciosa. Jaime is an outstanding manager. Can't wait to go back again.
   

   Benihana - Santa Monica, CAA répondu le 23 avril 2025

   Hello George, Thank you for your kind words and for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience at Benihana - Santa Monica, CA. It's wonderful to know that you found our food delicious and the service outstanding. We always strive to provide a memorable experience for our guests and your kind words truly make our efforts worthwhile. We look forward to welcoming you back soon for another excellent time! Best Regards, The Management Team
   

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8. h

   hootan VIP

   Austin5 avis

   5.0

   Y est allé·e le 18 avril 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Great every time thanks - our chef was great too
   

   Benihana - Santa Monica, CAA répondu le 20 avril 2025

   Hey Hootan, We're thrilled to hear that you had a great experience at Benihana - Santa Monica, CA! It's fantastic to know that our chef made your visit memorable. We always strive to provide excellent service and delicious food, and it's heartening to hear that we hit the mark during your visit. Thank you for your kind words and for choosing us. We look forward to serving you again soon. Best, The Management Team
   

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9. M

   Mary

   Los Angeles7 avis

   5.0

   Y est allé·e le 13 avril 2025

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Our service was beyond amazing. Everyone cared and made our son’s 16th birthday fantastic! The best service ever!!
   

   Benihana - Santa Monica, CAA répondu le 23 avril 2025

   Thanks for the feedback, Mary! We're thrilled to hear that you had an amazing experience celebrating your son's 16th birthday at Benihana - Santa Monica, CA. It's always our goal to make special occasions even more memorable. We're glad that our service met your expectations and that you appreciated the care we showed your family. Your kind words are a big motivation for us to keep delivering top-notch service. We hope to see you and your family again soon! Best wishes, The Management Team
   

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10. D

    Denise

    Los Angeles1 avis

    5.0

    Y est allé·e le 12 avril 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    We had a great experience. The atmosphere was great. We had a reservation at 3:30. I received a call confirming we were coming. We arrived at 3:15. We went to the bar to have a drink while waiting for our table. While sitting there the manager on duty walked thru greeted and welcomed us. Which was really nice. We were seated about 3:45. Our server was nice. He went on a break but the server I believe Brandon treated is like we were his table Our chef was very very nice and made the food perfect. Very very friendly and made sure the steak was cooked the way we ordered it. Again another manager came by the table and checked on everything. This was a great experience. And it was my son in laws first time to a benihanas he really enjoyed it . Everyone we walked by when we left thanks us. And invited us back. Thank you for the wonderful experience. We will definitely return.
    

    Benihana - Santa Monica, CAA répondu le 14 avril 2025

    Dear Denise, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you and your family had such a memorable visit—from the warm welcome at the bar to the attentive service throughout your meal. It's great to know that both our team and your chef made sure everything was just right, especially for your son-in-law’s first visit to Benihana! We're so glad the atmosphere, food, and hospitality left a lasting impression. Your kind words mean a lot to our team, and we’ll be sure to pass along your compliments to Brandon, your chef, and the managers who made your visit special. We truly appreciate your support and can’t wait to welcome you all back again soon. Thank you for choosing us to be a part of your day! Warm regards, The Management Team
    

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