Benihana - Cincinnati, OH

3.4

3492 avis

30 $ ou moins

Japonaise

Étiquettes principales :

Adapté aux occasions spéciales
Idéal pour les groupes
Animé

Bienvenue au Benihana qui vous invite à vivre une expérience culinaire pas comme les autres ! Assis en groupe autour d'une table commune, votre chef personnel vous fera découvrir l'art séculaire du Teppanyaki. Maniant ses ustensiles avec dextérité, le chef élabore devant vous ses créations culinaires, steak savoureux, poulet tendre ou fruits de mer succulents, qui ne manqueront pas de ravir vos papilles et pupilles. Vous pourrez également déguster un cocktail maison et des sushi préparés par un chef talentueux. Le Benihana Cincinnati se situe à Tri-County Parkway entre Princeton Pike et Northland Blvd. Vous pourrez vous détendre et savourer l'une des spécialités de rouleaux de sushi ou des cocktails signatures dans notre grand salon. Si vous cherchez à organiser un événement privé, l'établissement peut accueillir jusqu'à 20 personnes au Rocky’s Room, sa salle à manger privée. En cas de réservation pour 8 personnes ou plus, des frais de service de 18 % sont ajoutés à la note.

Effectuer une réservation

Nombre de personnes

2 personnes

DateHeure

18 mai 2024

19:00

Réservé 31 fois aujourd'hui

Commande en livraison ou à emporter

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(513) 772-4800
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Code vestimentaire
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Ask about Private Event Dining. Book your next event for 12 to 16 guests. Perfect for private parties, corporate meetings and large birthday celebrations. Subject to availability. Call for more information.

Endroit
50 Tri County Pkwy, 45246 Cincinnati, OH
Quartier
Cincinnati
Rue transversale
Springfield Pike
Infos de stationnement
Stationnement privé
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Vin

Recommandé dans

100 Cincinnati / Dayton Restaurants to Love This Valentine's Day

Offres

Buy $50 in Gift Cards, get a $10 Promotional Card
14 mai - 16 juin 2024
dim. - 11:00 - 22:00,lun. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - 11:00 - 15:00, 15:00 - 23:00,sam. - 11:00 - 23:00
Now through June 16th, purchase $50 in Gift Cards, receive a $10 Promotional Card. Purchase $200 in Gift Cards, receive $60 in Promotional Cards! Ask your server for details.

Avis de 3 492 clients

Évaluation globale (notes et avis)

Seuls les clients qui ont déjà visité ce restaurant peuvent soumettre des avis avec des notes

3.4

3,4 d'après les évaluations récentes

4Plats
3,5Service
3,2Atmosphère
3,1Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Cincinnati / Dayton
Délicieux et bons pour les enfants
Cincinnati
Délicieux et bons pour les enfants

3 492 avis

VD
VickiD
Cincinnati
8 avis
2.0
8 avis
Y est allé·e le il y a 4 jours
1. Global 2
2. Plats 3
3. Service 3
4. Atmosphère 2
We went there to celebrate my birthday and was disappointed to say the least. They were completely out of onion soup and offered us double salad instead. My husband doesn't like salad so he didn't get anything while the rest of us were eating. They were also out of scallops and tuna so we had to go a different route for our entrees. The price to upgrade to fried rice was ridiculous $6.80 per person to add a couple eggs and minced veggies split across the table. They also need to have options for the little ones who don't like hibachi. Most of the ones in the area offer fruit or fries for the kids. Lastly since it was a bday celebration they offered us ice cream for dessert. They were out of 2 of the 3 flavors. Next time we want hibachi, we will go to another restaurant besides Benihana. Their prices are way higher than the ones nearby as well.
Benihana - Cincinnati, OHA répondu il y a 1 jour
Dear guest, thank you for sharing your feedback with us. We're disappointed to hear about your experience and will make sure to address your concerns with our team. We strive for excellence in both our food and service, and we apologize for falling short. We appreciate your honesty and will work to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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HS
HollyS
Cincinnati
21 avis
VIP
4.0
21 avis
Y est allé·e le il y a 6 jours
1. Global 4
2. Plats 5
3. Service 5
4. Atmosphère 4
We had a a6:00 reservation, we were not seated until 7:15. Many patrons were upset and complaining about waiting so long to be seated. They were either over booked or unorganized about seating, not sure which. Once we were seated, our server was pretty efficient. I will also say the food was up to our standards and what we expected. The chef was nice, a little hurried, but we would be ok with having him again.
Benihana - Cincinnati, OHA répondu il y a 4 jours
Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.
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OT
OpenTable Diner
Seattle
1 avis
1.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 1
Reservation was for 2:45 early enough to have squirmy kids at home and relaxed at a good time. We got seated at 3:15 ok fine. Then our chef didn’t come to the table until 4:30! Almost 2 hours after our initial reservation. The order we had was wrong so the chef had to scramble to get the right stuff. Husband ordered 2 fried rice and they thought it was only 1. They didn’t get any more rice just made everyone at the table have less rice to accommodate the extra bowl of rice order even though no extra rice was brought out.
Benihana - Cincinnati, OHA répondu il y a 4 jours
Dear guest, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
OT
OpenTable Diner
Cincinnati
1 avis
1.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Service was horrible. There’s no reason you should have to wait 45 minutes when you made a reservation. Don’t take reservations if you aren’t able to honor them.
Benihana - Cincinnati, OHA répondu il y a 4 jours
Dear valued guest, we are truly sorry to hear about your recent experience at our location. We apologize for the long wait you experienced and the inconvenience it caused. We're taking your feedback seriously and will use it to improve our service. We hope to serve you again in the future, so we can provide a more enjoyable dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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OT
OpenTable Diner
Cincinnati
1 avis
5.0
1 avis
Y est allé·e le 9 mai 2024
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 3
Our server was outstanding, as well as our chef. It was a wonderful evening celebrating a family member's birthday. The only drawback was the noise level, but otherwise it was great!
Benihana - Cincinnati, OHA répondu le 10 mai 2024
Dear guest, we appreciate you dining with Benihana, thank you for the kind words!
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T
Trazador
Cincinnati
4 avis
2.0
4 avis
Y est allé·e le 4 mai 2024
1. Global 2
2. Plats 2
3. Service 4
4. Atmosphère 2
Took over 2.5 hours for a party of 8 at 1pm. Lunch menu unavailable. Chef was terrific and personable. This restaurant is dirty, the table was sticky and we all used our napkins as placemats. Bathrooms were filthy and they had just opened. The fried rice was a $6 up charge per person! Beware- they add a 20% service charge that the server said was not a tip. We ended up paying $45 more on our bill for 2 of the 4 of us. Given what the table had, the table paid over $175 in fees and tips for lunch. We will not return and I do not recommend.
Benihana - Cincinnati, OHA répondu le 7 mai 2024
Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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TD
TinaD
Cincinnati
4 avis
5.0
4 avis
Y est allé·e le 3 mai 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Our dinner last Friday was wonderful, and our server Diamond was outstanding, and so was the chef (I'm sorry that I don't remember his name). We always enjoy the food preparation, the cocktails, the people seated at our table and the server attending to us at Benihana. We highly recommend this restaurant.
Benihana - Cincinnati, OHA répondu le 10 mai 2024
Dear guest, we at Benihana are thrilled that you’re happy with our service! We'd love to see you again soon!
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OT
OpenTable Diner
Cincinnati
1 avis
1.0
1 avis
Y est allé·e le 2 mai 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 3
I’m not sure what has happened, the food had no flavor. steak was gray! Use to be one of my favorite places now it’s just really overpriced bad food
Benihana - Cincinnati, OHA répondu le 7 mai 2024
Dear valued guest, thank you for leaving your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our "Contact Us" page on our website.
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OT
OpenTable Diner
Cincinnati
1 avis
5.0
1 avis
Y est allé·e le 30 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We went for my boyfriend's birthday, and ended up being the only two at the table - which we LOVED. The food was amazing, probably the best we have ever had there. Will definitely be going back soon :)
Benihana - Cincinnati, OHA répondu le 3 mai 2024
Thank you so much for choosing us to celebrate your boyfriend's birthday, we are very honored and hope you come back soon for another amazing dining experience.
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OT
OpenTable Diner
Cincinnati
1 avis
5.0
1 avis
Y est allé·e le 30 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
It was a great experience very kind respectful people food was delicious
Benihana - Cincinnati, OHA répondu le 3 mai 2024
Thank you so much for sharing your feedback with us. We hope you come back soon for another great experience.
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OT
OpenTable Diner
Est du Tennesse
1 avis
5.0
1 avis
Y est allé·e le 28 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 3
Simply the best Hibachi you can get. Traveled to Ohio recently and was so excited this was available. One of the best Benihana’s I’ve been to!
Benihana - Cincinnati, OHA répondu le 30 avril 2024
Dear guest, on behalf of the Benihana team, we thank you for choosing us and we look forward to serving you again!
Cet avis est-il utile ?
OT
OpenTable Diner
Cincinnati
1 avis
5.0
1 avis
Y est allé·e le 28 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
The chef was Antonio and our sever was Neecy. They were both so delightful! Antonio was so nice. We were the only ones at the table so we were able to engage freely. The person I was dining with and myself were restaurant managers for many yrs along with that, we used to frequent Benihana and have Hiro cook for us multiple times. Antonio wanted to learn what made Hiro so awesome. We shared those ideas and he was very acceptable to our ideas. I also asked him to use sesame seeds with his cooking and he was very accommodating for our request. His food was phenomenal! It was ine of our best dinners and experiences that we have had in a long time there. Thank you!
Benihana - Cincinnati, OHA répondu le 30 avril 2024
Dear guest, thank you for sharing your feedback with us. We are happy to hear that you had a great experience and we look forward to seeing you soon!
Cet avis est-il utile ?
LC
LauraC
Cincinnati
2 avis
1.0
2 avis
Y est allé·e le 24 avril 2024
1. Global 1
2. Plats 2
3. Service 4
4. Atmosphère 1
Out of nostalgia from childhood birthday special meals here we decided to revisit Benihana for a lunch bday. I rue the decision. It is not special.. at all. The staff tried & I appreciate them keeping a smile, being as efficient as possible but were terribly understaffed/overworked. The LUNCH took 2 hours (30 minutes to get seated after the reservation time, 15 minutes before we even had water). $9 for a basic beer (pass)?! The restaurant needs a complete redo & deep clean ~ it is thread bare and dirty feeling. Corporate should give all staff a raise (and bring in some more help for them). I felt sorry for them having to deal with the situation. We won't return.
Benihana - Cincinnati, OHA répondu le 30 avril 2024
Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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OT
OpenTable Diner
Cincinnati
1 avis
2.0
1 avis
Y est allé·e le 22 avril 2024
1. Global 2
2. Plats 3
3. Service 2
4. Atmosphère 1
We had a reservation at 7pm checked in at 6:53pm but we waited over an hour past the reservation time but as well I didn’t see my server as much so we didn’t get much refills.
Benihana - Cincinnati, OHA répondu le 23 avril 2024
Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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OT
OpenTable Diner
Minneapolis
1 avis
1.0
1 avis
Y est allé·e le 20 avril 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 2
Beware! The prices in the menu are deceiving and the servers withhold information and simply present you with an outrageous bill! I was prepared to way the $38 for Hibatchi steak meal that included rice, soup, shrimp app, and salad. I did not realize that the rice included is white steamed rice because when we ordered we were only given the option of vegetable fried rice or chicken fried rice which adds between $5-7 to your bill! Drink water because you will be charged $5 for Pepsi and $7 for lemonade. All of this for food that was meh in flavor and made two in our party sick to our stomachs later in the evening.
Benihana - Cincinnati, OHA répondu le 23 avril 2024
Dear valued guest, thank you for taking the time to get in touch. We're sorry to hear that your experience wasn’t as expected. We try our very best to make every experience positive, therefore, your feedback is very important to us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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KN
KarenNKy
Cincinnati
16 avis
5.0
16 avis
Y est allé·e le 16 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We had a great dinner with Chef Robert and Kylen out waiter. Only thing is the wait to get a table even though you make a reservation. Seems like they need to consolidate smaller reservations with other smaller reservations and update your reservation time accordingly. Food was good. App Shrimp a little over cooked but everything else great.
Benihana - Cincinnati, OHA répondu le 18 avril 2024
Dear guest, we appreciate you dining with Benihana, thank you for the kind words!
Cet avis est-il utile ?
CH
ClaraH
Cincinnati
191 avis
5.0
191 avis
Y est allé·e le 15 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Benihana is always a crowd pleaser, great for celebrations and family dinners. It was just the two of us, but we sat with another couple whose company we thoroughly enjoyed. Our chef and server went out of their way to make it a fun experience as always.
Benihana - Cincinnati, OHA répondu le 3 mai 2024
Hi Clara! thank you for taking the time to share your feedback. Come back soon for another great time.
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M
Merk
Cleveland
2 avis
4.0
2 avis
Y est allé·e le 13 avril 2024
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 3
Food was very good and service was great, except I had a reservation and still had to wait a short time. Prices for drinks were rather high, and it was a birthday celebration which was put on the reservation but was not acknowledged.
Benihana - Cincinnati, OHA répondu le 15 avril 2024
Dear guest, we are thrilled to hear that you enjoyed the food but we are very sorry for the inconveniences you encountered. Your feedback is valuable to us. Thank you for your review and we look forward to welcoming you again soon!
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TR
TanaR
Kentucky
1 avis
5.0
1 avis
Y est allé·e le 12 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We had Diamond for a server. Very friendly. Anything we asked for she brought us immediately. Felipe was our Chef. He was very entertaining and everything tasted great
Benihana - Cincinnati, OHA répondu le 23 avril 2024
Dear guest, we appreciate you dining with Benihana, thank you for the kind words!
Cet avis est-il utile ?
PB
PattiB
Cincinnati
9 avis
VIP
5.0
9 avis
Y est allé·e le 11 avril 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Had a perfect experience at Benihana. Everything was extremely efficient from start to finish. The food was exceptional, the chef was witty, and there was a lot of laughter. I couldn't have had a better birthday.
Benihana - Cincinnati, OHA répondu le 12 avril 2024
Dear guest, thank you for your positive review! We're delighted to hear that you enjoyed your experience with us and that our chef provided excellent service. We appreciate your feedback and hope to welcome you back soon
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BarbaraW
Cincinnati
5 avis
4.0
5 avis
Y est allé·e le 10 avril 2024
1. Global 4
2. Plats 5
3. Service 3
4. Atmosphère 2
Made our reservation for 5:30 and was told to sit and wait. Waited at least 20 minutes to the point that we were ready to leave. This happens every time we go. We make a reservation and expected to be there on time, and forced to wait. We were on our way out to go somewhere else when they told us our table was ready. Once seated, Robert, our Chef, was amazing but the service was not up to par. We were seated in front of a blower that blew constant cold air on us and was quite noisy. I had to pull my hood up over my head because I was afraid I would get an ear infection it was blowing so much on me.
Benihana - Cincinnati, OHA répondu le 18 avril 2024
Dear guest, thank you for leaving us a review. We apologize for any inconvenience you encountered. Your feedback is valuable to us and we look forward to welcoming you again soon!
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BC
BarbaraC
Cincinnati
17 avis
4.0
17 avis
Y est allé·e le 10 avril 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
The food ,cook and the service was really good . I Would definitely recommend
Benihana - Cincinnati, OHA répondu le 12 avril 2024
Dear guest, we appreciate you dining with Benihana, thank you for the kind words!
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OT
OpenTable Diner
Cincinnati
1 avis
3.0
1 avis
Y est allé·e le 4 avril 2024
1. Global 3
2. Plats 3
3. Service 3
4. Atmosphère 3
Prices have increased. Ifs good but It’s not what it used to be.
Benihana - Cincinnati, OHA répondu le 8 avril 2024
Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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P
Paul
Las Vegas
17 avis
VIP
1.0
17 avis
Y est allé·e le 3 avril 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Slow getting our table and drastic price increases to the main & kid menu. We decided to leave & went to a different restaurant.
Benihana - Cincinnati, OHA répondu le 8 avril 2024
Dear guest, thank you for sharing your feedback with us. We're disappointed to hear about your experience and will make sure to address your concerns with our team. We strive for excellence in both our food and service, and we apologize for falling short. We appreciate your honesty and will work to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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OT
OpenTable Diner
Cincinnati
7 avis
4.0
7 avis
Y est allé·e le 31 mars 2024
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 5
Not crowded and great chef will definitely go again
Benihana - Cincinnati, OHA répondu le 30 avril 2024
We appreciate your positive feedback and are thrilled to hear that you enjoyed your visit to our restaurant.
Cet avis est-il utile ?
BC
BarbaraC
Cincinnati
17 avis
4.0
17 avis
Y est allé·e le 28 mars 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
The food was good the chef was wonderful, the waitress was good From the beginning until the end everything was good!
Benihana - Cincinnati, OHA répondu le 2 avril 2024
Dear guest, thank you for leaving us a review. We apologize for any inconvenience you encountered. Your feedback is valuable to us and we look forward to welcoming you again soon!
Cet avis est-il utile ?
SR
ShantayR
San Antonio
4 avis
3.0
4 avis
Y est allé·e le 23 mars 2024
1. Global 3
2. Plats 3
3. Service 4
4. Atmosphère 3
Food was poorly seasoned. Performance/ cooking was sloppy. I kept thinking, "man he's being wasteful." Very disappointed. I was so impressed with the one in Little Rock and looked forward to this one. It offered more at a higher price yet the quality was not on the same level. I would go back to the Little Rock location and try another location but I wouldn't go back here.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
MS
MarioS
Cincinnati
6 avis
VIP
1.0
6 avis
Y est allé·e le 21 mars 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
I am not sure I will ever go back to this location. This location’s service has plummeted. We had a reservation for 7pm but didn’t get seated to 7:45 and another 20 minutes before the server came over to take our order. I’ve been to several Benihana locations across the country and my kids love the food but this by far is the worst.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear valued guest, thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.
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OT
OpenTable Diner
Floride
2 avis
1.0
2 avis
Y est allé·e le 21 mars 2024
1. Global 1
2. Plats 3
3. Service 2
4. Atmosphère 1
This was our second time to this location. Each time has now been equally terrible. Each time we have waited an hour (more the first time) to be seated despite having reservations. Each time we did not get at least 1 course of our 5 course meal. However each time we didn’t ask for it because we just wanted to leave. Altering being seated it was another hour for our chef to come over and prepare the food. Food was typical of Benihana and fine. Server the second time was on top of refills. First time we went we never got refills and they got our orders wrong. Overall, this place is brutal. I wanted to give them a second chance before reviewing but we will not be back.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear valued guest, thank you for the review. We are truly sorry to hear about your recent experience at our location and we apologize for any inconvenience this may have caused. We are committed to providing excellent service and it's clear we missed the mark during your visit. We hope you will give us another chance to make it right. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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JS
JudeS
Cincinnati
1 avis
4.0
1 avis
Y est allé·e le 21 mars 2024
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 1
The remodel didn't help but the place was run down and dirty since our last visit. Food was still very good.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear guest, thank you for leaving us a review. We apologize for any inconvenience you encountered. Your feedback is valuable to us and we look forward to welcoming you again soon!
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OT
OpenTable Diner
Cincinnati
2 avis
3.0
2 avis
Y est allé·e le 21 mars 2024
1. Global 3
2. Plats 4
3. Service 3
4. Atmosphère 3
It was just okay. I wouldn’t go back to this location. It felt very much like a 80’s restaurant. The bathrooms weren’t clean.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear valued guest, Thank you for your review. We’re so sorry that your experience did not match your expectations, but we appreciate you bringing this matter to our attention. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
NH
NelsonH
Cincinnati
3 avis
2.0
3 avis
Y est allé·e le 20 mars 2024
1. Global 2
2. Plats 2
3. Service 3
4. Atmosphère 3
the cook spent so much time trying to make the onion volcano that he over cooked the shrimp, charred the zucchini. aside from that the server did a good job.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear valued guest, thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
KM
KathyM
Cincinnati
2 avis
5.0
2 avis
Y est allé·e le 20 mars 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
My husband and had a wonderful lunch date at Benihana! Great staff... chef did such a great job! Food Delicious and met some beautiful people at our table. We will definitely be back!!!
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear guest, we are happy to hear that you enjoyed the dining experience! We hope to see you again!
Cet avis est-il utile ?
OT
OpenTable Diner
Cincinnati
3 avis
1.0
3 avis
Y est allé·e le 17 mars 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
Service was absolutely terrible. Our chef was great other than the fact that he didn’t cut the fat off of my steak, which was disgusting when I went to eat it. But our server could not have been worse. Anytime somebody asked for something it was taking so long to get and she would never come back to the table to check on us even when we asked for her several different times. everybody was left without drinks because she never returned to do refills. Her attitude was like she would’ve rather have been somewhere else which is probably why the service was so bad. But it was literally the worst experience I’ve had there and I’ve been going there for 25 years. We’ve had some pretty bad experiences with service, but this was the absolute worst
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear valued guest, thank you for the review. We are truly sorry to hear about your recent experience at our location and we apologize for any inconvenience this may have caused. We are committed to providing excellent service and it's clear we missed the mark during your visit. We hope you will give us another chance to make it right. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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OT
OpenTable Diner
Las Vegas
1 avis
3.0
1 avis
Y est allé·e le 17 mars 2024
1. Global 3
2. Plats 3
3. Service 2
4. Atmosphère 4
Pretty decent, service could’ve been a little better.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear guest, thank you for leaving us a review. We apologize for any inconvenience you encountered. Your feedback is valuable to us and we look forward to welcoming you again soon!
Cet avis est-il utile ?
OT
OpenTable Diner
Cincinnati
1 avis
3.0
1 avis
Y est allé·e le 17 mars 2024
1. Global 3
2. Plats 5
3. Service 3
4. Atmosphère 4
I reserved for 9pm and was seated around 9:30 but the chef didn’t begin cooking till around 10:45. The server only refilled our water on once and because they closed at 11 we felt like we were being rushed to eat. I do not recommend. Service 0/10, food 5/10.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear guest, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our "Contact Us" page on our website.
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OT
OpenTable Diner
Cincinnati
4 avis
2.0
4 avis
Y est allé·e le 16 mars 2024
1. Global 2
2. Plats 1
3. Service 2
4. Atmosphère 1
Long wait and bland flavorless food!! The cook rushed the entire time none of orders were correct!
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
OT
OpenTable Diner
Cincinnati
1 avis
2.0
1 avis
Y est allé·e le 16 mars 2024
1. Global 2
2. Plats 5
3. Service 1
4. Atmosphère 3
Food was delicious as always . However our service was awful. We waited patiently for appetizers that took over an hour. Had to remind server and manager both to put in for our appetizers. Server forgot to bring back refills after being asked multiple times . Food order was rang in wrong. Also forgot to bring a dessert to me. Used to be my favorite place to eat. Has definitely changed. I was disappointed in service but I will most likely return due to how wonderful the food is
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear guest, we are thrilled to hear that you enjoyed the food but we are very sorry for the inconveniences you encountered. Your feedback is valuable to us. Thank you for your review and we look forward to welcoming you again soon!
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OT
OpenTable Diner
Colombus
1 avis
2.0
1 avis
Y est allé·e le 16 mars 2024
1. Global 2
2. Plats 3
3. Service 1
4. Atmosphère 2
Had a reservation but still had to wait over 30 minutes to be seated. Once seated service was slow. Chef and food were good.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear valued guest, we apologize for the inconvenience and thank you for bringing this to our attention. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
OT
OpenTable Diner
Cincinnati
1 avis
4.0
1 avis
Y est allé·e le 15 mars 2024
1. Global 4
2. Plats 5
3. Service 3
4. Atmosphère 4
They were short staffed and while I never consider a meal at Benihana’s to be quick, this was very slow. Also, my sister and I ordered the 6 course meal and we were not offered the ice cream or hot tea that was supposed to come with it. We asked first the tea and they brought it, but no ice cream, although to be honest I was too full to eat it anyway and the kids were falling asleep in their chairs.
Benihana - Cincinnati, OHA répondu le 27 mars 2024
Dear guest, thank you for leaving us a review. We apologize for any inconvenience you encountered. Your feedback is valuable to us and we look forward to welcoming you again soon!
Cet avis est-il utile ?

FAQ

Vous pouvez commander directement une livraison à domicile chez Benihana - Cincinnati, OH en utilisant le bouton « Commander en ligne ». Benihana - Cincinnati, OH propose également le service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Cincinnati, OH est noté 3.4 étoiles par 3492 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

Nombre de personnes

2 personnes

DateHeure

18 mai 2024

19:00

Réservé 31 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Cincinnati, OH

50 Tri County Pkwy, 45246 Cincinnati, OH

Informations supplémentaires

Rue transversale
Springfield Pike
Quartier
Cincinnati
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Code vestimentaire
Tenue de VIlle
Infos de stationnement
Stationnement privé
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(513) 772-4800
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Ask about Private Event Dining. Book your next event for 12 to 16 guests. Perfect for private parties, corporate meetings and large birthday celebrations. Subject to availability. Call for more information.

Recommandé dans

100 Cincinnati / Dayton Restaurants to Love This Valentine's Day

Benihana - Cincinnati, OH

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires

Recommandé dans

100 Cincinnati / Dayton Restaurants to Love This Valentine's Day

Offres

Buy $50 in Gift Cards, get a $10 Promotional Card

Menu

Avis de 3 492 clients

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Cincinnati, OH propose-t-il un service à emporter ou de livraison via OpenTable ?

Comment le restaurant Benihana - Cincinnati, OH est-il noté ?

Benihana - Cincinnati, OH accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires

Recommandé dans

100 Cincinnati / Dayton Restaurants to Love This Valentine's Day